Case studies: Operations

Case studies in this category: Operations. No promises, just proof.

Illustration: a garage turned into a small shop, a flood of parcels pouring in through the open door, inside a man and a woman calmly working at a new packing table with a label printer and a conveyor, parcels lined up in neat yellow stacks

Two weeks after launch, hundreds of orders a day

Two weeks after launch, a small husband-and-wife webshop was flooded with hundreds of orders a day, and customers started leaving angry comments. In a few days we put things in order: support, automatic invoicing, shipping, stock and a CRM.

2 weeks after launch, the peak arrivedRead the case

Illustration: on the left, a cracked box full of small houses with smoke rising from it; on the right, the same houses in neat rows, each on its own pedestal with a yellow shield; two hands carry the last one across

RescueOperations2 min read

A hundred hacked sites, fixed over one weekend

On a Friday, an agency partner found that around a hundred of its WordPress sites had been hacked, along with every available backup. Over the weekend we moved all hundred to a new server and restored them properly. Not a single site has been hacked since.

~100 sites restored over one weekendRead the case