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We keep it running. And we sign for it.

We watch your system before it breaks. If something does break, a person picks up the phone.

Let's talk about operations
Illustration: a lighthouse, half in daylight, half at night, its yellow beam crossing both

What you sign with us

  • 99.99% availability
  • Response times in hours, in writing
  • Monitoring and alerts, day and night
  • Backups, with restore tests
  • Updates tested, not installed blind
  • 24/7 on-call, if your system needs it

By default we work business hours, and alerts reach us at night too. 24/7 on-call is a separate commitment, for systems that need it.

What's on us from day one

Managed operations

Servers, updates, backups, monitoring. It's our job to watch it, not yours.

Infrastructure and DevOps

In your own cloud too: CI/CD, infrastructure as code, automated deployment.

Security

Incident handling, updates, GDPR requests. Part of the basics, not an upsell.

24/7 on-call

If your system needs it, we're there day and night.

The knowledge stays with you

We don't want your system to live in one person's head, ours included.

  1. 1

    Documentation

    We write down how things work, where everything is, and what to do when something happens. In plain language, for your team too.

  2. 2

    CI/CD setup

    Automated testing and releases, so a new version goes live without manual steps or crossed fingers.

    Learn more
  3. 3

    Training your team

    If needed, we teach your colleagues how to work with the system and how to ship a new version.

A high-traffic website, a webshop or Laravel?

We have dedicated operations routines for each.

How it goes

  1. 1

    Takeover

    We take over the system and fix the foundations.

  2. 2

    Setup

    Monitoring, alerts, backups, an update routine.

  3. 3

    Operations

    We watch it, update it, and step in when needed.

Why this matters

Illustration: on the left, a cracked box full of small houses with smoke rising from it; on the right, the same houses in neat rows, each on its own pedestal with a yellow shield; two hands carry the last one across
RescueOperations2 min read

A hundred hacked sites, fixed over one weekend

On a Friday, an agency partner found that around a hundred of its WordPress sites had been hacked, along with every available backup. Over the weekend we moved all hundred to a new server and restored them properly. Not a single site has been hacked since.

~100 sites restored over one weekendRead the case

Who's watching your system tonight?

If you're not sure, let's talk. We reply within one business day.

Let's talk